CASE STUDY
Affordable Dental
Boosting Revenue with our Voice AI Lead Manager
Client Overview
Affordable Dental streamlined operations with our AI lead management solution. Features like Voice AI for lead qualification, instant FAQ handling, direct appointment booking, email summaries, and reminders reduced staff burnout, lowered client complaints, and boosted bookings and revenue.
Client Challenges
Affordable Dental struggled with handling high call volumes, leading to staff burnout. Their team was overwhelmed, resulting in inconsistent follow-ups and an underutilized appointment calendar, affecting their ability to grow and serve their patients effectively.
The scope of work included:
Voice AI Qualification
Filter calls, passing only qualified leads to the dental team, reducing their workload.
Information Gathering
Collect essential patient details, streamlining data entry for the staff.
FAQ Handling
Automate responses to common questions allowing the team to focus on complex tasks.
Appointment Booking
Schedule appointments, optimizing the practice’s calendar and reducing errors.
Email Summaries
Send concise email summaries after each interaction for clear communication.
Reminder System
Automate reminders minimized no-shows and kept the appointment schedule full.
Our Voice AI Solution
Affordable Dental implemented our AI lead management solution to streamline their operations. This includes Voice AI qualification to ensure leads are quickly and accurately qualified, seamless information gathering, and instant FAQ handling. The solution also offers direct appointment booking, detailed email summaries of interactions, flexible rescheduling options, and reminder systems to ensure a ll parties stay informed and on schedule.
90-Day Impact & Outcomes
Affordable Dental streamlined operations with our AI lead management solution. Features like Voice AI for lead qualification, instant FAQ handling, direct appointment booking, email summaries, and reminders reduced staff burnout, lowered client complaints, and boosted bookings and revenue.
Employee Satisfaction
35%
Increase
Client Complaints
40%
Decrease
Bookings
17%
Increase
Company Revenue
9%
Increase
“Emet Digital’s Voice AI service has been a game-changer for our practice. Our staff is less stressed, and we’ve seen a significant increase in patient bookings and overall revenue. The integration to our systems and ongoing support have made a substantial difference in our operations.”
Dr. Chang
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